CRM VA XIZMAT SIFATI INTEGRATSIYASI: SERVQUAL ASOSIDA KPI TIZIMINI ISHLAB CHIQISH. "Conference on Universal Science Research 2023", [S. l.], v. 3, n. 8, p. 177–187, 2026. Disponível em: https://www.universalpublishings.com/index.php/cusr/article/view/17031. Acesso em: 12 nov. 2026.